Delete your WakaGuard account
You can delete your account, and the data held with it, at any time. It takes about a minute and you do not need to contact us.
WakaGuard is a product of Inskriba Limited (RC 9913212).
How to delete it
- Open WakaGuard on your phone, or sign in at wakaguard.com.
- On a phone, open Profile and tap Delete account. On the website, open the account menu at the top right and choose Delete account.
- Enter your password and confirm.
If a trip is running, end it first. If you have forgotten your password, use "Forgot password?" on the sign-in screen to set a new one, then delete your account.
What is deleted
All of this is deleted straight away, and cannot be brought back:
- Your sign-in: your email address and password
- Your profile and username
- Your trusted contacts
- Your trips: destinations, times, positions and trip links
- SOS alerts and checkpoint stops you logged
- Road reports, photos, comments and votes you posted
- Your notification settings
What is kept, and for how long
- The record of texts WakaGuard sent to your contacts (the contact's name and number, the message and the time) is kept for 90 days, in case a contact disputes a message or a bill from our SMS provider needs checking. It is then deleted automatically.
- Our SMS provider and the mobile networks keep their own records of the texts they delivered, under their own policies.
Deleting some data and keeping your account
- You can remove a trusted contact in the app at any time.
- To have a report, comment or photo removed, or to ask for a copy of your data, write to info@inskriba.com.
If you cannot sign in
Write to info@inskriba.com from the email address on the account, with the subject "Delete my WakaGuard account". We will confirm the account is yours and delete it within 30 days.